Senior QA Engineer (SDET) – Playwright | Mobile | API Automation

About MyOperator MyOperator is a Business AI Operator platform that brings together WhatsApp, Calls, and AI-powered chat & voice bots to help businesses manage customer operations such as Sales, Support, Escalations, Feedback, and Refunds. With 12,000+ businesses using our platform, we operate at meaningful scale and power mission-critical communication workflows. About the Role We are looking for a Senior QA Engineer (SDET) to own and scale automation across our web, backend, mobile, and AI-driven workflows . This is a hands-on automation engineering role, not a manual testing role . You will build and maintain Playwright-based automation, strengthen mobile and API testing, integrate automation into CI/CD, and work closely with engineering teams to catch issues before they reach production. What You'll Do - Design, build, and maintain Playwright-based end-to-end automation for web applications. - Build and maintain mobile test automation for Android and/or iOS using Appium, Espresso, XCUITest, or equivalent tools. - Develop automated tests for REST/GraphQL APIs and validate backend data using SQL. - Integrate automated test suites into CI/CD pipelines and maintain reliable test execution. - Identify and resolve flaky tests and continuously improve automation coverage and reliability. - Use AI coding assistants such as Claude, GitHub Copilot, Cursor, or similar tools for test authoring, debugging, and test-data generation. - Work closely with frontend, backend, and AI engineering teams to identify testability gaps early. - Contribute to testing AI/LLM-driven features , where expected outputs may not always be deterministic. Must Have - 6–8 years of experience in QA/SDET or test automation roles. - Strong hands-on experience with Playwright — mandatory . - Hands-on mobile automation experience — mandatory using Appium, Espresso, XCUITest, or equivalent. - Strong experience in API/backend automation using REST or GraphQL. - Good knowledge of SQL for database validation. - Strong programming and automation skills. - Experience integrating automation into CI/CD pipelines. - Practical experience using AI coding assistants such as Claude, GitHub Copilot, Cursor, or similar. - Ability to independently own automation initiatives. Good to Have - Experience testing AI/LLM, chatbot, conversational AI, or voice bot products. - Experience with Langfuse or similar LLM observability tools. - Experience with Datadog or similar APM tools. - Experience with GitHub Actions, Jenkins, or similar CI/CD tools. - Exposure to performance/load testing tools such as k6 or JMeter . This Role Is Not For - Candidates whose experience is primarily in manual testing . - Candidates with limited hands-on coding or automation experience. - Candidates without practical Playwright experience . - Candidates without mobile automation experience . - Candidates who have only executed test cases on an existing framework without meaningful automation ownership. Why MyOperator? Work on an AI-first customer operations platform used by 12,000+ businesses , and build automation across web, backend, mobile, and AI workflows while working closely with engineering teams. If you enjoy writing automation code, solving complex testing problems, and taking end-to-end ownership, we'd love to hear from you. Skills:- Playwright, SDET, Test Automation (QA), Javascript, TypeScript, Mobile App Testing (QA), Appium, API, RESTful APIs, SQL, CI/CD, Android Testing, iOS Testing, Artificial Intelligence (AI), Software Testing (QA), Jenkins, GitHub, GraphQL, Cloudera, GitHub Copilot and Large Language Models (LLM)