Staff Technical Writer

Key Responsibilities: Documentation Development & Maintenance: - Create and maintain comprehensive, accurate, and user-friendly product documentation and release notes. - Review and refine customer-facing content, including UI copy and error messages, ensuring clarity and consistency. - Apply a docs-as-code approach to collaborate with engineers, PMs, and other stakeholders for content creation. Content Improvement & Standardization: - Continuously improve existing documentation for accuracy, structure, and readability. - Contribute to style guides, templates, and content standards that ensure consistency across all documentation. - Lead initiatives to evolve documentation best practices and maintain a unified voice and tone across all materials. Collaboration & Stakeholder Management: - Partner closely with global engineering, product, and support teams to gather information and deliver precise documentation. - Mentor junior writers and provide editorial feedback to elevate the overall quality of technical content. - Act as a documentation advocate, ensuring user-centricity in all technical communication efforts. Process Leadership & Innovation: - Lead small to medium documentation projects from planning through execution. - Use scripting, automation, and AI tools to streamline workflows and enhance documentation efficiency. - Ensure timely delivery of high-quality content aligned with product releases and customer needs. Skills: Technical Writing, Data Warehousing, Sql Experience: 8.00-13.00 Years