UX Researcher

We're looking for UX Researchers (India)! Responsibilities: - Plan, execute, and drive user studies to understand user behavior and interactions with our products. - Utilize methodologies such as focus groups, contextual interviews, fly-on-the-wall, and shadowing. - Identify behavior patterns among users and create behavioral archetypes. - Promote understanding of user archetypes across business units through storytelling and engagement techniques. - Communicate a holistic picture of the user experience to cross-functional teams. - Collaborate with marketing, product, and design teams to identify research needs and inform product decisions. - Conduct contextual user walkthroughs to identify gaps and opportunities for product improvement. - Represent customer needs throughout the design and development lifecycle, from discovery to validation and adoption. - Apply and adapt research methods to meet specific project goals. - Engage directly with customers to define user types, use cases, and UX opportunities. - Partner with Product Managers and Designers to guide product strategy. - Validate feature and design directions through usability testing, early concept testing, and participatory design. - Analyze qualitative and quantitative data to generate actionable insights. - Present findings through artifacts such as user segments, persona frameworks, user journeys, and task analyses. Qualifications & Skills: - Excellent verbal and written communication skills with the ability to collaborate effectively across teams - Strong organizational and time management skills with the ability to manage multiple tasks and priorities simultaneously - Analytical mindset with strong problem-solving and decision-making abilities - High attention to detail and commitment to delivering accurate, high-quality work - Ability to work independently while contributing effectively in a collaborative team environment - Adaptable to changing business requirements and evolving technologies - Eagerness to learn new tools, technologies, and industry best practices - Self-motivated with a proactive approach to continuous improvement and professional development ( *Note: Scoutit is an independent candidate sourcing partner for this hiring. All applications, candidate screening, and hiring-related actions are conducted directly by the respective employer’s authorized recruitment team. Relevant candidates will be contacted via email and asked to fill in additional details as part of the next stage of the application process.)