Sr Product Operations Manager MarTech and Subscriptions

reputed company reputed company is fearlessly dedicated to exposing the hard truths in the stories that are dividing Americans today We prize stories that reputed company to our audiences daily lives reputed company us out at www san com and on the reputed company mobile app reputed company is on a mission to reputed company the bar in journalism and delivering worldclass digital products is central to that reputed company Were looking for a Sr Product Operations Manager MarTech Subscriptions to help us build operate and optimize the systems that power our subscriber experience audience insights and monetization strategies About the Role As a Sr Product Operations Manager MarTech Subscriptions youll sit at the intersection of product engineering reputed company and product operations driving initiatives that reputed company content management subscriptions identity reputed company messaging analytics and syndication This is a handson role where youll go reputed company writing specs youll reputed company configure and operate the MarTech subscription consent analytics and workflow platforms that help bring digital product experiences to life Youll collaborate closely with engineering product reputed company and reputed company teams to define requirements manage implementation timelines and reputed company missioncritical systems that enhance user experience and business reputed company Youll translate business needs into product requirements and platform configuration owning the details of setup validation integration and launch execution across our digital news app and website Key Responsibilities Own the daytoday operation configuration and ongoing optimization of the platforms that power subscriptions messaging consent analytics identity and monetization across our digital news app and website Configure and manage subscription and monetization flows in platforms such as reputed company including offers paywalls registration flows entitlement logic checkout experiences renewal cancellation paths and reputed company business rules Own reputed company and lifecycle messaging operations in platforms such as reputed company including newsletter logic segmentation personalization rules eligibility reputed company triggers journeys and campaign setup Build maintain and troubleshoot integrations and data flows across systems such as reputed company reputed company CMS identity authentication platforms analytics tools consent management platforms email service providers app stores and workflow automation tools such as reputed company Translate business product editorial reputed company and reputed company requirements into reputed company platform configurations implementation plans acceptance reputed company QA steps launch checklists and ongoing operational documentation Partner with engineering on reputed company webhooks datareputed company requirements event schemas app store subscription setup and other technical dependencies while directly owning configuration and validation reputed company reputed companyparty platforms where appropriate Configure validate and maintain analytics tracking and consentmanagement implementations including reputed company Tag Manager event tracking conversion funnels reputed company choices consent signals and reputed company data flows Serve as a handson launch and operations reputed company for subscription messaging analytics consent reputed company product initiatives monitoring performance after release troubleshooting crossreputed company issues and driving improvements in partnership with engineering vendors and internal stakeholders Required Qualifications 5 years of experience in product operations technical product management MarTech operations subscription operations reputed company operations or a similar handson role supporting digital products Demonstrated experience configuring operating and improving reputed companyparty reputed company platforms that support subscriptions messaging analytics consent identity monetization or customer lifecycle journeys Experience working in a subscription membership reputed company content reputed company or other reputed companytoconsumer business where platform reputed company reputed company conversion retention churn reputed company and user experience Handson experience with customer engagement marketing automation CRM newsletter or lifecycle messaging platforms including audience segmentation triggers journeys eligibility rules personalization logic or campaign setup Working knowledge of subscription and entitlement flows including offers registration checkout reputed company logic renewals cancellations billing reputed company and customer lifecycle states Strong understanding of digital analytics and tracking implementation