Lead QA

Job Description: Job Description: Quality Assurance / Quality Engineering (QA/QE) Engineer Must-Have Qualifications & Skills Education - Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. - Equivalent practical experience in Quality Assurance / Quality Engineering may also be considered. Key Skills - Minimum 7+ years of experience in Quality Assurance / Quality Engineering across manual and automation testing. - Strong understanding of QA methodologies, testing lifecycle, defect lifecycle, and software development lifecycle (SDLC/STLC). - Hands-on experience in designing, developing, and executing test plans, test scenarios, and test cases based on business and functional requirements. - Strong experience in functional testing, regression testing, integration testing, system testing, smoke testing, sanity testing, and UAT support. - Experience in test automation using tools and frameworks such as Selenium, Playwright, WebDriver.io, Cypress, or equivalent. - Good knowledge of API testing using tools such as Postman, SoapUI, REST Assured, or similar. - Experience working with both RESTful and SOAP APIs. - Strong knowledge of SQL queries for data validation, backend testing, and troubleshooting. - Ability to understand business requirements and translate them into effective test cases and acceptance criteria. - Experience in identifying, analysing, logging, tracking, and reporting defects using tools such as Jira, Azure DevOps, Rally, or equivalent. - Strong defect analysis skills with the ability to collaborate closely with developers, business analysts, product owners, and cross-functional teams for issue resolution. - Experience in creating and maintaining regression test suites, integration test suites, and test data. - Ability to participate in requirement walkthroughs, design discussions, sprint ceremonies, and release planning. - Working knowledge of Agile/Scrum methodology and experience working in sprint-based delivery models. - Exposure to CI/CD pipelines and tools such as Jenkins, GitHub Actions, GitLab CI, Azure DevOps, or similar. - Strong communication skills with the ability to clearly articulate quality risks, test progress, defects, and release readiness. - Ability to work independently as well as collaboratively in a fast-paced delivery environment. Experience - Should have a minimum of 7+ years of experience in Quality Assurance / Quality Engineering. - Experience working in product development, digital platforms, enterprise applications, BFSI, healthcare, retail, telecom, or technology services environments would be preferred. - Prior experience in both manual and automation testing is expected. - Experience in working with distributed teams and stakeholders across business, development, QA, DevOps, and product management teams. Good-to-Have Qualifications & Skills - Certifications such as ISTQB Foundation/Advanced Level, Certified Agile Tester, Scrum Master, or equivalent. - Experience in building or enhancing test automation frameworks. - Knowledge of BDD/TDD practices and tools such as Cucumber, SpecFlow, JUnit, TestNG, or similar. - Programming or scripting experience in Java, JavaScript, TypeScript, Python, or similar languages. - Understanding of object-oriented programming concepts. - Experience integrating automated test suites into CI/CD pipelines. - Knowledge of performance testing tools such as JMeter, LoadRunner, Gatling, or equivalent. - Exposure to cloud platforms such as AWS, Azure, or Google Cloud Platform. - Experience in mobile testing across Android and iOS platforms would be an added advantage. - Experience with accessibility testing, security testing basics, or cross-browser compatibility testing. - Domain knowledge in financial services, insurance, healthcare, e-commerce, or SaaS-based platforms would be beneficial. Additional Skills - Strong understanding of manual and automated QA practices. - Ability to develop and implement comprehensive test strategies and test plans to validate software functionality and ensure compliance with established quality standards. - Collaboration with cross-functional teams to analyze requirements, participate in design discussions, and contribute to acceptance criteria. - Ability to assess testing scope, identify risks, estimate testing effort, and plan testing activities accordingly. - Experience in preparing test summary reports, defect reports, test execution dashboards, and release sign-off documentation. - Strong analytical and problem-solving skills. - Attention to detail and strong ownership of quality outcomes. - Ability to prioritize tasks and manage multiple deliverables in a deadline-driven environment. - Good understanding of business processes and ability to validate end-to-end workflows. - Strong verbal and written communication skills. - Ability to mentor junior QA team members and contribute to QA best practices. Location: DGS India - Bengaluru - Manyata N1 Block Brand: Merkle Time Type: Full time Contract Type: Permanent