Client Architect

Role Purpose The Client Architect is Rezolve's customer-facing solution architect responsible for owning the customer-specific solution architecture from qualified pre-sales through delivery, acceptance, and handover. The role ensures that customer solutions are technically sound, aligned with Rezolve products and platform standards, commercially realistic, and executable by Client Delivery Teams (CDTs). The Client Architect provides the architectural leadership, continuity, and technical governance required to ensure successful customer outcomes. Key Responsibilities- Solution Architecture Ownership Own the customer-specific solution architecture throughout the engagement lifecycle. Understand customer business objectives, technical requirements, constraints, and success criteria. Map customer requirements to Rezolve products and capabilities. Define target solution architectures, integration approaches, deployment models, and non functional requirements. Ensure architectural decisions, assumptions, risks, dependencies, and constraints are documented and traceable. Qualified Pre-Sales Support Participate in technical discovery and solution shaping activities. Assess solution feasibility and identify technical risks. Provide technical input for proposals, estimates, and Statements of Work (SOWs). Define high-level architectures, integrations, security, hosting, and operational considerations. Ensure proposed solutions are realistic, deliverable, and aligned with customer expectations. Delivery Leadership Act as the primary architectural advisor to Client Delivery Teams. Communicate architectural intent, scope, assumptions, and design rationale. Support delivery planning and implementation decisions. Review material design changes and ensure continued alignment with agreed architecture. Resolve technical ambiguity and support customer-facing technical discussions. Escalate architectural, platform, security, or delivery risks when required. Acceptance, Go-Live & Handover Support technical acceptance criteria definition and validation. Participate in go-live readiness reviews. Ensure final architecture documentation is complete and available. Support transition to Operations, SRE, Support, and Customer Success teams. Capture lessons learned and reusable architectural patterns. Stakeholder Management Client Delivery Teams (CDTs) Provide architectural guidance, solution context, technical clarification, and decision support throughout implementation. Platform Architects Engage Platform Architects for specialist support involving: Complex platform requirements Scalability, resilience, or performance concerns Security and compliance considerations Product capability gaps Non-standard deployment or integration requirements Potential impacts to Rezolve's reusable platform capabilities The Client Architect retains ownership of the customer-specific solution architecture at all times. Cross-Functional Collaboration Work closely with Sales, Pre-Sales, Product Management, Platform Engineering, Security, SRE, Operations, and Delivery Leadership to ensure successful solution outcomes. Key Deliverables- Technical discovery outputs Solution architecture documentation Architecture and integration diagrams Risk, assumption, and dependency registers Proposal and SOW technical inputs Technical decision records Delivery architecture briefings Change impact assessments Go-live readiness inputs Final architecture and handover documentation Success Measures Success in the role is demonstrated by: Delivery of technically coherent and achievable customer solutions Strong alignment between what is sold, designed, and delivered Effective architectural support for Client Delivery Teams Early identification and management of risks and dependencies Clear and traceable technical decisions Successful customer acceptance and go-live outcomes Effective engagement with Platform Architects and specialist teams Creation of reusable architecture patterns and delivery knowledge Core Expectations Own the technical thread from pre-sales through acceptance. Maintain architectural continuity throughout delivery. Make scope, assumptions, risks, and dependencies explicit. Promote standard Rezolve products, architectures, and delivery patterns. Escalate risks early and appropriately. Maintain strong knowledge of Rezolve products and platform capabilities. Contribute to continuous improvement through reusable knowledge and best practices. Technical Skills- Strong knowledge of AI/ML concepts relevant to enterprise commerce: Retrieval-Augmented Generation (RAG), multi-agent orchestration, prompt engineering, hallucination mitigation, multi-LLM strategies, and agentic workflows. Cloud architecture and deployment: Hands-on experience with Microsoft Azure (preferred, given partnerships), including hosting, scalability, resilience, security, and operational models. Familiarity with other clouds (AWS/GCP) is a plus. Integration and API expertise: Proven ability to design and implement integrations with customer eCommerce platforms, legacy systems, payment gateways, CRM/ERP (e.g., ServiceNow, Salesforce), and third-party services using RESTful APIs, event-driven architectures, and standard protocols. Architecture patterns: Experience with microservices, event-driven systems, scalable distributed architectures, high-availability designs, security/compliance (e.g., SOC 2, ISO 27001, data privacy), and non-functional requirements (performance, resilience, observability). Modern tech stack familiarity: Backend: Java/Spring Boot or equivalent enterprise frameworks. Frontend/Integration layers: React/Angular or similar for customer-facing components. Databases: SQL and NoSQL solutions for commerce data. DevOps/Operations: CI/CD, infrastructure as code, monitoring tools, and collaboration with SRE/Platform teams. Pre-sales and solution design tools: Proficiency in creating architecture diagrams (e.g., using Draw.io, Lucidchart, or Visio), high-level designs, integration maps, and technical documentation. Security and compliance: Knowledge of enterprise security practices, data protection, identity management, and regulatory requirements in retail/eCommerce. Role Boundary Responsible For Customer-specific solution architecture Technical discovery and solution design Architectural leadership during delivery Technical risk identification and mitigation Architecture documentation and governance Technical acceptance support Not Responsible For Commercial ownership of opportunities Day-to-day project management Engineering task allocation Detailed implementation ownership Product roadmap ownership Platform architecture ownership Operational support after formal handover