Inbound Sales Development Representative

Why this role exists BetterBugs has strong inbound — hundreds of signups a week and a steady flow of business-domain registrations and active team trials — but almost none is systematically converted into demos today. This role turns inbound leads into booked demo calls: through fast, disciplined outreach, and by improving the emails, CRM automations, and in-product flows that feed the funnel so conversion keeps rising without manual effort every time. What you'll own - Convert inbound into demos — work every business-domain registration and high-intent trial, reach out same-day, qualify, and book demos; tight follow-up cadence; own speed-to-lead. - Improve conversion at the system level — onboarding/lifecycle email copy & sequences, internal CRM automations (routing/follow-ups/reminders), in-product "Book a demo" nudges & campaigns via Gleap or similar; run experiments and double down on what lifts conversion. Success metrics - Business-domain MQLs contacted within 24 hours (~100%). - Demos booked per week / month. - MQL → demo and demo → paid conversion trending up month over month. - Improvements shipped to email / CRM / in-product flows and their measured lift. Fit - 1–3 yrs SDR / inbound / growth at B2B SaaS (PLG / self-serve funnel a big plus). - Comfortable with a technical audience (QA, developers, PMs, founders). - Strong, persuasive outreach copy; enjoys testing it. - Hands-on with CRM, email sequencing, and in-product tools (Gleap, Intercom, or similar). - Data-literate; excellent written English (global inbound base). Nice to have - Developer/technical product experience; Saleshandy or similar; product analytics basics.