SR Operation manager or head payday loan India

Job Description Business Operations Head Senior Manager Payday Lending Location Noida NSP Delhi Industry FinTech NBFC Digital Lending Payday Loans Experience 5 Years in Payday ShortTerm Digital Lending CTC Up to 16 LPA Joining Immediate Short Notice Preferred About the Role We are looking for an experienced Business Operations Head Senior Manager with robust handson experience in the payday loan shortterm digital lending business The candidate will be responsible for driving business growth while managing endtoend lending operations portfolio performance collections coordination customer lifecycle and operational efficiency Key Responsibilities Own and drive the endtoend payday loan business and operations Develop and execute strategies for loan acquisition disbursement repeat customers and portfolio growth Manage daily operations across lead generation verification underwriting coordination disbursement repayment and collections Monitor key business metrics including approval rate disbursement TAT repayment rate bounce rate DPD collection efficiency and profitability Work closely with Credit Risk Collections Technology Product Marketing and Customer Support teams Manage digital lending platforms LOS LMS APIs and thirdparty vendors partners Identify operational leakages and implement processes to improve conversion customer quality and portfolio performance Drive cost control productivity and operational efficiency Prepare MIS business dashboards and performance reports for senior management Ensure processes are aligned with applicable RBI NBFC and digital lending compliance requirements Build and manage teams set KRAs KPIs and drive performance Analyse competitor activity and market trends in the payday shortterm loan segment Candidate Profile 5 years of relevant experience in FinTech NBFC Digital Lending Strong payday loan shortterm loan experience is mandatory Proven experie