HR Systems Associate - Workday

About the Role: The HR Systems Associate is a global role that will work with HR Systems team to provide functional support to our HR systems (workday). The ideal candidate will support business-as-usual (BAU) operations by managing and resolving Workday tickets, conducting testing for new features, and assisting with system implementations and enhancements. Responsibilities: - Provide day-to-day support by handling Workday-related BAU tickets and ensuring timely resolution. - Perform functional testing of Workday updates, new features, and system enhancements. - Document test cases, test results, and support procedures. - Assist in the configuration and implementation of new modules or changes in existing Workday processes. - Must understand the importance of proper documentation and tracking of work. - Troubleshoot Workday configuration issues, find root cause and resolve timely. - Monitor integrations between Workday, Greenhouse, other internal systems, and third-party systems, identify issues and work with Integrations team to resolve. - Develop process mapping documentation, user procedures, guidelines, and training documentation. - Review, test and communicate to stakeholders any impact of Workday semi-annual release. - Monitor Workday Community and maintain knowledge of Workday functionality and any updates. Qualifications: - Bachelor’s degree in human resources, business, computer science, information Technology required. - 1 to 3 years of hands-on experience with Workday Core HCM. - Experience in Core HCM - Knowledge of Workday design, structure, functions, and business processes. - Strong analytical and problem-solving skills. - Good communication and interpersonal skills. - Ability to work independently and as part of a team. - Highly professional with high ethical standards for handling confidential information.