Customer Service Analyst

**Join Vylor-Powering the Future of Agriculture** ? At Vylor, we're advancing agriculture through breakthrough science-combining elite germplasm, cutting-edge biotech, and next-generation expertise in gene editing and molecular breeding. Our portfolio includes trusted industry brands like Pioneer®, Brevant®, and Hoegemeyer®, delivering performance farmers rely on.? Join us to help scale innovation globally and shape what's next in crop science. A Customer Service specialist plays a crucial role in ensuring smooth order fulfilment from the moment the order is placed until it's successfully delivered to the customer. This will include the SAP transactions. Ø Responsible for end-to-end transactional activities related to Order Processing Ø Execution of domestic as well as international orders, including pre and post shipment activities Resolve customer queries and order issues, escalate to the next level. Ø Meet customer service level targets (accuracy and TAT) Ø Manage pre and post shipment documentation (including Proforma, LCs and filing of shipping docs) Ø Maintain Order tracker, proactively monitor open order status and alerts. Ø Managing customer complaints Ø Networking with adjacent function (Supply chain, Logistics. w/house, Finance) to meet targets. Ø Meet Internal control / SOX requirements. **To grow what matters, you will need:** Ø Bachelor's Degree (preferably in Commerce) Ø 4-7 years of work experience in Domestic & International Sales Order Processing Ø Hands on experience in SAP Ø Commercial knowledge Ø Needs to be a Good Team Player who can work with a diverse group of people. Ø Good Communication Skills, English (both Written & Oral) **_Corteva announced to separate our current advanced seed and genetics business to establish a standalone company, operating as Vylor, Inc. The process of the planned separation is anticipated to be completed the fourth quarter of 2026, subject to legal requirements and board approval. Should you accept this position, it is anticipated that, following conclusion of the separation, you would be an employee of Vylor, Inc. and your employment would be governed by Vylor, Inc. employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by Vylor, Inc. at an appropriate time and subject to any necessary consultation processes._** Corteva Agriscience is an equal opportunity employer. We are committed to boldly embracing the power of inclusion, diversity, and equity to enrich the lives of our employees and strengthen the performance of our company, while advancing equity in agriculture. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. Discrimination, harassment and retaliation are inconsistent with our values and will not be tolerated. If you require a reasonable accommodation to search or apply for a position, please visit:Accessibility Page for Contact Information For US Applicants: See the 'Equal Employment Opportunity is the Law' poster. To all recruitment agencies: Corteva does not accept unsolicited third party resumes and is not responsible for any fees related to unsolicited resumes.