Assistant Manager - Network Operations & Support

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Title: Software Developer (DevOps & Network Automation) Location: India Experience: 5+ years Employment Type: Full-Time Role Summary We are seeking a highly skilled Software Developer (DevOps & Network Automation) to design, build, and deploy advanced automation solutions within network environments. The role focuses on developing scalable DevOps capabilities to streamline network operations, enhance performance, and improve operational efficiency. The ideal candidate will bring strong expertise in automation, scripting, DevOps practices, and network technologies, along with the ability to align solutions with business objectives in a banking/enterprise environment. Key Responsibilities - Strategy - Align automation initiatives with broader business, economic, and market objectives - Contribute to strategic technology decisions supporting network transformation and automation - Business Alignment - Ensure automation solutions support business goals and operational efficiency - Identify opportunities to: - Reduce operational costs - Improve resource utilization - Enhance scalability and reliability Drive automation as a key enabler for business growth Process & DeliveryLead the end-to-end automation lifecycle, including: - Opportunity identification - Solution design - Development and implementation - Integration with existing network infrastructure Develop and maintain automation tools and scripts for: - Network monitoring - Performance optimization - Issue detection and resolution Ensure documentation and adherence to industry best practicesCollaborate with cross-functional teams (network, cloud, security, infrastructure)Drive continuous improvement of automation frameworksProvide training and guidance to engineers and stakeholders on automation tools People & TalentDemonstrate strong leadership through collaboration and influenceWork closely with teams to build a culture of automation and innovationSupport team structure planning and capacity managementMaintain strong communication, problem-solving, and organizational skills Risk ManagementIdentify risks related to automation projects and develop mitigation strategiesEnsure adherence to governance, compliance, and control standardsAct proactively to address risks and escalate issues when required Tools & Platforms - Experience with DevOps and automation tools (e.g., Ansible, Terraform, Jenkins, etc.) - Familiarity with cloud and hybrid environments - Exposure to containerization and orchestration (e.g., Docker, Kubernetes) is a plus