Technical Project Manager

Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients worldwide. Job Title: Senior IT Technical Program Manager Work Location: Gurgram , India Duration: 3 Months Job Type: Temporary Assignment Work Type: Hybrid Job Description: - Client is seeking a Senior IT Technical Program Manager to join the team. This role serves as a delivery lead across IT programs and initiatives, including Enterprise Applications, the AI Readiness Program, and other strategic workstreams. - The TPM will work across IT functions as needed, owning end-to-end program delivery and driving cross-functional alignment from intake through implementation. - The ideal candidate brings a strong foundation in enterprise IT project delivery, a structured approach to stakeholder management, and the ability to operate across both strategic planning and hands-on execution. - This person will collaborate closely with IT leadership, Communications, Finance, and People teams, and will be expected to drive clarity, accountability, and momentum across complex, multi-workstream programs. Key Responsibilities: Enterprise AI Initiatives - Serve as the primary project manager for Enterprise AI Initiatives, coordinating workstreams across IT, Communications, Finance Transformation, and People functions to ensure structured, governed delivery from intake through implementation - Maintain comprehensive program plans, RAID logs, decision registers, and status reporting cadences across all active AI workstreams - Facilitate cross-functional working sessions, track action items, and ensure milestones are met on time and within scope across concurrent AI use case deliveries - Ensure Enterprise AI Initiatives, including the AI Readiness Program, follow established intake, scoring, and governance processes covering use case prioritization, approval workflows, and lifecycle management - Coordinate AI use case teams across Technical Leads, Change Management representatives, and Financial Flexibility Leads to drive accountability and progress at the workstream level - Track and report on AI initiative performance metrics including adoption, productivity impact, and value realization in support of enterprise savings targets - Surface blockers, escalate risks, and drive resolution across program stakeholders to maintain delivery momentum - Lead sprint planning, backlog grooming, and retrospectives for AI initiative workstreams, ensuring consistent cadence and iterative progress toward delivery milestones IT Project Portfolio Management - Manage a portfolio of IT initiatives spanning Enterprise Applications, employee-facing technology, support model improvements, and digital workplace enhancements across the IT organization - Define project scope, success criteria, timelines, and resource requirements in collaboration with IT leadership - Coordinate with platform owners, vendors, and internal teams to ensure delivery alignment across all active workstreams - Maintain a consolidated view of portfolio health, surfacing dependencies and conflicts proactively Governance and Reporting - Produce executive-ready project status updates, steering committee materials, and program dashboards - Ensure projects adhere to established intake, scoring, and lifecycle governance processes, applying AI Readiness Program standards to applicable Enterprise AI workstreams - Maintain documentation standards across all managed initiatives, including project charters, decision logs, and closure reports - Deliver structured stakeholder communications on a recurring cadence: weekly status updates for active workstreams, monthly program summaries for IT leadership, and quarterly reviews for executive and cross-functional stakeholders Stakeholder and Change Management - Build and maintain strong working relationships with stakeholders across IT, business functions, and external vendors - Support change management activities including communications planning, training coordination, and adoption tracking in partnership with the People and Communications teams - Act as a trusted point of contact for project stakeholders, proactively managing expectations and ensuring alignment at every phase Qualifications Required: - 6 to 9 years of experience in technical project management within an enterprise IT environment - Demonstrated experience managing complex, cross-functional programs with multiple concurrent workstreams - Strong command of Agile and sprint-based delivery methodologies, with hands-on experience running sprint ceremonies and managing iterative delivery cycles alongside Waterfall or hybrid approaches - Proficiency with project and work management platforms such as ServiceNow, Wrike, Jira, or equivalent - Exceptional written and verbal communication skills with experience producing materials for senior and executive audiences - Proven ability to manage ambiguity, navigate organizational complexity, and maintain delivery momentum without direct authority - must have very strong communication and influencing skills. Preferred: - PMP, PMI-ACP, or equivalent project management certification - Familiarity with IT service management (ITSM) frameworks, particularly ServiceNow - Exposure to AI program governance, adoption tracking, or enterprise AI rollouts - Experience supporting change management or internal communications workstreams as part of broader program delivery - Prior experience in a SaaS, technology, or high-growth enterprise environment TekWissen Group is an equal opportunity employer supporting workforce diversity.