Service Desk Associate

Hiring Alert: Service Desk Associate Location: Bagmane Tech Park, Bangalore Role: Service Desk Associate Qualification: 12th Pass & Above (BE/ B.Tech not eligible) Experience: Freshers Only CTC: 3.5 LPA (Up to 22,500 Take-Home) Shift: Rotational Shifts with 2 Rotational Week-Offs Cab Facility: Two-Way Transportation Provided Age Limit: Up to 25 Years Key Requirements Excellent English Communication Skills Immediate Joiners Preferred Willingness to work in rotational shifts Basic understanding of customer service and troubleshooting preferred Job Responsibilities Provide first-level technical support to end users. Handle customer queries via calls, emails, and chat. Log and track incidents using ticketing systems. Troubleshoot basic hardware, software, and application issues. Escalate unresolved issues to the relevant support teams. Ensure timely resolution while maintaining high customer satisfaction. Why Join Freshers-Friendly Opportunity Career Growth in IT Support & Service Desk Domain Work with a Leading Global IT Services Company Attractive Salary Package & Cab Facility Interested candidates with excellent English communication skills can share their updated resume today at [HIDDEN TEXT] / 8192866715 Skills: English Communication Skills Experience: 0.00-0.00 Years