Technical Associate – IT

About the role: The IT Associate is responsible for providing end-user support, managing IT service requests, administering Microsoft 365 and Azure Entra ID, maintaining endpoint devices, and ensuring efficient IT operations. The role requires strong technical troubleshooting skills, customer service orientation, and adherence to IT service management processes. Key Responsibilities End User Support Prioritize and resolve Service Desk incidents and requests. Provide onsite and remote technical …