Lead Engineer – 1 - Enterprise Solutions Asst Analyst

Overview - Collaborate with the Global People solution team to manage the queue of incidents and service requests – Execution - Actively work on the assigned global Change Control Board (CCB) configuration requests (including the development of project plans and timelines) - Focus on the assigned global IdM and security queue security requests and communicate back to management for proper escalations - Support and execute the assigned global metrics and scorecards for all EC system configuration and security changes and provide status to stakeholders and senior leadership – Execution. Responsibilities - Detailed system configuration experience in large scale HCM ERP/Cloud solutions: SuccessFactors Employee Central or SAP HCM preferred, - SuccessFactors EC certification required - RBP Setup and workflow configuration. - SuccessFactors Incident Analysis - Experience collaborating with business teams - Must be highly organized, with strong follow-up and results-oriented with strong verbal and written communication skills - Effective problem-solving skills, high degree of initiative and creativity with a quality focus and a strong attention to detail - Ability to thrive in a fast-paced environment with multiple stakeholders and conflicting priorities - Ability to multi-task and prioritize, anticipate and independently address issues. Qualifications - Minimum of a bachelor's degree, preferably in IT. - 4-7 years of experience in SAP SuccessFactors Employee Central implementations and support