Regional Manager

Roles & Responsibilites: - Responsible for growing and sustaining the zones revenues with P&L responsibilities. - Identify prospective home collection local business channels, develop and implement effective sales strategies for the given territory: increase in customer database & sales growth - Ensure the team meets the operational metrics with the target KPIs to ensure daily service delivery. - Building capacity and managing the zone operations: Resulting in tapping leads and target achievement - Build & streamline the process for vendor engagement, hiring of operations team, Onboarding & training and Certification of the HC staff. - Manage the customer experience proactively and improve NPS for the zone - Manage the outbound call center to generate revenue for the region - Work closely with respective stakeholder to drive the marketing related initiatives. Lay down the roadmap for BTL programs, Freelance scale-up. - Gather market intelligence, and provide service improvement suggestions to improve business performance. Knowledge & Skills - Thorough knowledge and expertise in Fleet Management, Operations & sales handling - Detailed understanding & knowledge of new technology and digital platforms - Demonstrable experience in leading and managing teams, city operation - Revenue & P&L Management - Outstanding communication & interpersonal skills Competencies - Strategic Thinking - Analytical Mindset - Collaborative & Influencing - Ability to work in Team Skills: Team Management, Sales And Marketing, Operations Management, Fleet Management Experience: 4.00-8.00 Years