EMR Support Executive

Business Unit: Bizmatics Bizmatics, A leading EHR company provides clinical and business productivity software and services to medical practices & multi-specialties. Our cloud-based application, PrognoCIS is a fully-integrated solution comprising EHR, Telemedicine, Practice Management, Medical Billing, RCM, Patient Engagement tools, and more. Built on multi-tier Internet architecture, PrognoCIS EHR supports all major specialties and has fully customizable templates. The integrated architecture supports common databases for all Prognocis products to ensure seamless, real-time information flow between EHR and Billing. PrognoCIS is available both as an ASP service or an in-house Client-Server solution. The EMR Support Intern position is an entry-level opportunity tailored for fresh graduates or students looking to build a career in Healthcare IT. Interns will support the Technical Support Team by assisting with basic troubleshooting, documentation, issue replication, and EMR workflow understanding. This internship provides hands‑on exposure to real-world EMR systems, support processes, and healthcare technology environments. Candidates do not need prior experience with EMR systems—just a willingness to learn, strong communication skills, and an interest in technology and healthcare. Work Mode : office Shift Timings : 8pm-5am (Night Shift) Location : Mumbai(Vikhroli) Qualifications Required (For Freshers): - Currently pursuing or recently completed a bachelor's degree. - Basic understanding of software applications, troubleshooting, or IT fundamentals. - Strong verbal and written communication skills. - Good analytical skills and eagerness to learn new systems. - Ability to work collaboratively in a team environment. Skills & Competencies - Strong willingness to learn and adapt quickly. - Attention to detail when documenting issues or reviewing workflows. - Positive attitude, teamwork, and reliability. - Basic problem‑solving mindset. - Time management and ability to meet task deadlines. Learning Opportunities: - Exposure to real EMR systems and healthcare workflows. - Experience in software troubleshooting and technical communication. - Understanding of support ticket lifecycle and issue management. - Skills in workflow testing, documentation, and environment navigation. - Foundation for full-time roles such as: - EMR Support Analyst - Technical Support Associate - Implementation Specialist - Healthcare IT Technician