Customer support Engineer

- Technical Support : - Provide installation, calibration, and repair services for all products represented by MTPL. - Utilize Electronics Repair Application Software and LAN networking knowledge to troubleshoot and resolve customer issues effectively. - Customer Handling : - Engage with customers to understand their needs and provide tailored solutions. - Conduct training sessions for customers on product usage and best practices. - Sales Support : - Collaborate with the sales team to generate leads and assist in product demonstrations. - Actively participate in achieving team targets by supporting sales initiatives. - Adaptability and Learning : - Demonstrate a strong ability to learn and adapt to new technologies and tools as they become available. - Travel Requirements : - Be physically fit for extensive travel to customer locations and industry events. - Performance and Reliability : - Exhibit consistent and reliable performance in all tasks and responsibilities. Qualifications - Technical Skills : - Proficient in electronics repair and related application software. - Strong understanding of LAN networking principles. - Customer Handling : - Excellent interpersonal skills with a focus on customer satisfaction. - Leadership Qualities : - Demonstrated leadership qualities to guide and motivate team members. - Communication Skills : - Strong verbal and written communication skills to effectively convey technical information. - Performance Orientation : - Proven ability to achieve targets consistently and contribute to team success.