Salesforce Agentforce Developer

- Help design, build and continuously improve the clients online platform. - Research, suggest and implement new technology solutions following best practices/standards. - Take responsibility for the resiliency and availability of different products. - Be a productive member of the team. Location: PAN India Requirements - 5–8 years of hands-on Salesforce development experience. - 6 months to 1 year of practical experience working with Salesforce Agentforce and Salesforce AI capabilities. - Salesforce Agentforce Developer to help drive the next generation of AI-powered automation within our Salesforce ecosystem. - Salesforce development expertise with hands-on experience in Agentforce and AI capabilities to deliver intelligent, autonomous solutions that enhance business processes across Sales and Service functions. - Responsible for designing, developing, and maintaining AI-driven agents and workflows, integrating generative AI capabilities into existing CRM processes, and delivering scalable, secure, and innovative solutions on the Salesforce platform. - Design, develop, and deploy autonomous agents and AI-powered workflows using Salesforce Agentforce, including Prompt Builder, Copilot/Vibes, and Custom or Standard Agents. - Build, enhance, and maintain Salesforce applications using Apex, Triggers, Lightning Web Components (LWC), and related platform technologies. - Configure and extend Sales Cloud and Service Cloud solutions to support intelligent automation and AI-driven business processes. - Implement prompt engineering strategies, Retrieval-Augmented Generation (RAG) patterns, and AI workflows while ensuring compliance with Salesforce security and governance standards. - Develop and maintain integrations between Salesforce and external applications using REST and SOAP APIs to provide real-time contextual data for Agentforce solutions. - Collaborate with business analysts, product owners, architects, and stakeholders to translate business requirements into scalable AI-enabled solutions. - Perform testing, troubleshooting, and optimization of AI responses and agent performance to ensure accuracy, reliability, and operational stability. - Support production deployments, issue resolution, and continuous improvement initiatives across Salesforce and Agentforce implementations. - Strong expertise in Apex, Triggers, Lightning Web Components (LWC), SOQL, SOSL, and JavaScript. - Extensive experience with Salesforce Sales Cloud and Service Cloud implementations and customization. - Strong understanding of Salesforce security architecture, including profiles, permission sets, sharing rules, and data access controls. - Experience designing and implementing API integrations using REST and SOAP services. - Strong analytical, problem-solving, and communication skills. - Passion for emerging AI technologies and applying them to real-world business challenges. - Exposure to Salesforce Marketing Cloud and cross-cloud integration scenarios. - Understanding of Salesforce Data Cloud concepts, data harmonization, and AI-driven customer engagement solutions. - Salesforce AI Associate Certification. - Agentforce Accredited Professional Certification. - Salesforce Platform Developer I and/or Platform Developer II Certification. - Experience working in Agile, Scrum, or iterative delivery environments. Benefits - A challenging, innovating environment. - Opportunities for learning where needed.