EdgeOps Engineer

EdgeOps Engineer - - - - - - - - - - - - Key Responsibilities - - Provide expert technical support and troubleshooting for internal teams and external clients. - Monitor system performance and proactively identify and remediate issues to ensure optimal uptime. - Maintain secure, reliable, and up ‑ to ‑ date hardware and software environments. - Lead and execute day ‑ to ‑ day IT operations related to Edge infrastructure. - Document troubleshooting procedures, operational workflows, and maintenance activities to ensure consistency and knowledge sharing . - Collaborate with vendors and internal stakeholders to plan, coordinate, and implement updates and enhancements. - Enforce security standards and compliance requirements across all supported systems. - Ensure alignment with company policies, operational frameworks, and industry best practices . Required Competencies - Primary Technical Skills Strong proficiency in: - - VMware vSphere and vCenter - VMware Aria Operations - vSAN / NAS technologies - Solid experience in Linux system administration (RHEL 7 / 8 / 9). - Ability to perform hardware monitoring and provide production support . - Hands‑on experience with backup and recovery solutions such as Veeam and Rubrik . - Strong understanding of security principles, controls, and operational security practices . - Advanced troubleshooting and problem ‑ solving capabilities. - Working knowledge of ITIL service management frameworks (Incident, Problem, Change, Request). - Secondary Technical Skills - - Ability to prepare high ‑ level technical and operational documentation (optional). - Experience managing data center infrastructure hardware . - Knowledge of platforms such as: - Dell VxRail - Lenovo Xclarity - HPE SimpliVity - Exposure to enterprise ‑ scale infrastructure environments . - Experience or understanding of disaster recovery planning and execution . - Familiarity with monitoring and observability tools such as Nagios, Grafana, and Splunk . - Basic understanding of automation tools and infrastructure automation concepts .