Senior Network and Services Operations Analyst Bengaluru

Network Svcs Operation Senior Analyst Skill required Network Billing Operations Problem Management Designation Network Svcs Operation Senior Analyst Qualifications Any Graduation Years of Experience 5 to 8 years About Accenture Accenture is a global skilled services company with leading capabilities in digital cloud and security Combining unmatched experience and specialized skills across more than 40 industries we offer Strategy and Consulting Technology and Operations services and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers Our 784 000 people deliver on the promise of technology and human ingenuity every day serving clients in more than 120 countries We embrace the power of change to create value and shared success for our clients people shareholders partners and communities Visit us at www accenture com What would you do Helps transform back office and network operations reduce time to market and grow revenue by improving customer experience and capex efficiency and reducing costtoserve Network Billing Operations involves managing and processing billing for network services This includes generating invoices tracking payments and resolving billing issues The goal is to ensure accurate and timely billing for customers Key tasks involve maintaining billing records handling customer inquiries and ensuring compliance with billing policies Manage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation What are we looking for Helps transform back office and network operations reduce time to market and grow revenue by improving customer experience and capex efficiency and reducing costtoserve Network Billing Operations involves managing and processing billing for network services This includes generating invoices tracking payments and resolving billing issues The goal is to ensure accurate and timely billing for customers Key tasks involve maintaining billing records handling customer inquiries and ensuring compliance with billing policies Roles and Responsibilities In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and or Accenture management You will be given minimal instruction on daily work tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and or oversee a small work effort and or team Please note that this role may require you to work in rotational shifts