Enterprise Operations Engineer II - Level 8

Summary The Enterprise Operations Engineer is responsible for supporting collaboration and productivity platforms within the Employee Digital Experience (EDX) organization, with a primary focus on Google Workspace administration. This role will provide operational ownership, troubleshooting, and platform support for a large organization currently utilizing Google Workspace, while also contributing to future integration and migration initiatives. The position requires a strong problem-solving mindset, the ability to work independently, and a willingness to develop expertise across both Google Workspace and Microsoft 365 technologies. Responsibilities - Administer and support Google Workspace services, including Gmail, Google Calendar, and Google Drive. - Provide operational ownership and administration of Google Workspace environments. - Troubleshoot and resolve platform, user, and service-related issues. - Support collaboration and productivity solutions across enterprise environments. - Contribute to data migration, email migration, and integration initiatives as required. - Collaborate with cross-functional teams supporting Microsoft 365 technologies and related services. - Assist with operational activities related to mergers, acquisitions, and organizational integrations. - Maintain awareness of security controls and administrative best practices. - Work independently to identify, analyze, and resolve technical issues while escalating appropriately when necessary. - Support ongoing platform improvements and contribute to future Microsoft 365 adoption initiatives. Education Requirements - Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field preferred. - Equivalent professional experience may be considered. Experience Requirements - Approximately 2 to 4 years of overall professional experience. - Approximately 2 to 3 years of hands-on Google Workspace administration experience. - Experience supporting enterprise collaboration and productivity platforms. - Experience with administration, operations, troubleshooting, and platform ownership responsibilities. Required Skills - Strong hands-on experience with Google Workspace administration. - Experience supporting Gmail, Google Calendar, Google Drive, and related Google Workspace services. - Strong troubleshooting and problem-solving capabilities. - Ability to work independently and take ownership of issues. - Operational and administrative support experience in enterprise environments. - Ability to manage multiple priorities and deliver effective technical solutions. - Strong communication and collaboration skills. - Learning agility and the ability to adapt to evolving technologies. Preferred Skills - Exposure to Microsoft 365 administration. - Experience with SharePoint, OneDrive, Teams, and Power Platform. - Experience with data migrations, email migrations, and integration projects. - Understanding of security concepts and administrative controls. - Experience working across multiple collaboration platforms. - Interest in expanding expertise across both Google Workspace and Microsoft 365 environments. #AditiConsulting #26-05193 Skills: integration projects , google drive , Troubleshooting, Gmail, Problem-solving, google calendar, Sharepoint, Power Platform Experience: 2.00-4.00 Years