Ice Cream Legal Operations Manager

- Help to drive activities to optimize department effectiveness and impact. - Lead department efforts to implement new and existing technology tools, including configuration, training, rollout, and enablement (e. g. Contract Lifecycle Management, Data Privacy, BI, litigation tools). - Collaborate cross-functionally to create legal processes that are efficient for all parties involved. - Design and deliver initiatives across legal function to improve operational performance. - Manage and optimize various legal operations processes such as management of the Contract Lifecycle Management, User Access Management, finance payment tools, updating of knowledge articles and other similar activities. - Support legal teams to manage legal teams vendors, purchase orders, spend tracking and budget. - Support departmental initiatives and participate in change management activities as needed (draft communications, training documents, etc. ) related to projects impacting the department - Work with the legal teams to manage contracts with vendors and track appropriate metrics within those documents and their budgets. - Scale, innovate and suggest improvements to existing legal processes - Review AI use cases that can help scale the legal function and assist with repetitive tasks and processes - Manage legal operations administrative staff and provide administrative support as needed - Stay updated on the latest trends and best practices in legal operations and technology. Line Management Act as a Line manager for a small team of Legal Associates. Key Interfaces - Legal (including external legal counsel) - IT - Finance - Procurement - Data Privacy - Business Integrity - External vendors JOB REQUIREMENTS: - Bachelors degree in business, law or technology - A minimum of 6 years of experience in legal operations or similar role. - Proficient in Advanced Excel and PowerBI, with strong data analysis and visualization skills. - Prior experience in project management/oversight, process improvement, technology implementation, or related experience. - Experience with legal technologies (e. g. Contract Lifecycle Management, Data Privacy, BI, litigation tools). - Excellent communication, collaboration, and project management skills. - Process oriented, detail oriented, and problem-solving mindset. - Passion for technology and keen interest in simplification, AI and automation. - Experience independently planning, organizing, and prioritizing time and competing deadlines. Ability to handle multiple assignments and manage major projects to successful completion. - Experience supervising people Preferable: - Experience in SharePoint and Contract Lifecycle Management. - Prior experience of data analytics. - Familiar with Lean Six Sigma and Agile methodologies. Skills: Data Analysis, Procurement, Access Management, Change Management, Operations, Process Improvement Experience: 5.00-9.00 Years