Technical Program Manager (Data Center)

- The Technical Program Manager will assist in leading a team Infrastructure Engineering Organization and interface with Program Management - The successful candidate for the TPM is to champion planning, coordination, monitoring network performance, and communication of the multidisciplinary / cross-functional team responsible for delivering a defined subsystem, products, and/or services as directed by the Integrated Product Team Lead - Plans and coordinates all aspects of internal information system-specific projects from initiation to delivery - Projects often involve network, server, or software implementation and upgrades, PC deployment and Datacenter Infrastructure management - Should verify quality of various audits done across different data centers - Should be able to identify and recommend subsequent tasks to improve objectives of these audits - Coordinates work performed by IT staff and internal customers/partners by defining project requirements, performing feasibility and needs/impact assessments, - Develops detailed project plans and manages all implementation processes, including resource allocation, progress tracking, monitoring change control process, testing, documentation, training and on-time delivery within budget constraints - Projects may vary in number, size and complexity - Gather and maintain project requirement lists - Projects may vary in number, size and complexity - Provides weekly project updates, including action item updates - Identifies project issues, determines the right team member to provide a solution, or escalates the issue to the client manager - Schedules and coordinates project reviews and follows up on assigned actions - Create and maintain project schedules and status reports - Assists in creation of project proposals and statements of work (SOW) - Effectively and accurately communicate status to the project team - Proficient in formulating Technical Documentations, process workflows, SOPs, and training documents - Proficient in Data Normalization, Data interpretations & analysis, along with excel templates formulation skills Experience - 12+ Years of relevant work experience - Should have worked in datacenter environment working on break-fix tickets - Should have performed audits in datacenter Minimum Qualification - Bachelors in Engineering or Technology, along with Equivalent experience Skills Required - Excellent communication skills (verbal and written) - Ability to multitask and adapt to changing priorities - Capable of managing high pressure and short timelines - Be highly collaborative - Have strong Excel - Able to apply critical thinking and be resourceful and proactive when solving problems Skills: Analysis, Data Interpretation, process flow , Technical Documentation, Excel Experience: 6.00-11.00 Years