Contractor Client Operations

JOB SUMMARY: The primary purpose of this role is for the - execution of daily reports for internal corporate needs - setup of payers/clients for initial processing and maintenance in a dedicated UI - maintenance of client specific keys and certificates ESSENTIAL FUNCTIONS/MAJOR JOB RESPONSIBILITIES: · Acts as Liaison with Business Analysts and/or internal/external clients to ensure needs are understood · Writing SQL queries and executing stored procedures for data analysis and research · Executes existing reports according to a monthly calendar and delivers them to internal users · Maintains configurations for new and existing customers · Produces supporting documentation for internal and external customers as needed · Achieves productivity targets to ensure deliverables are met on schedule and defined quality standards JOB REQUIREMENTS: Academic and Professional Qualifications: · Successful completion of a bachelor’s degree or relevant technical experiences Experience · 6 month – 1 year experience · Experience with Microsoft SQL Server running SQL queries and stored procedures · Solid and demonstrated desktop Microsoft skills Required · Proven ability to communicate effectively to management · Organizational and excellent communication skills Working Arrangements · Standard work week or as defined by assignment requirements · Primarily works in standard office environment or remotely · May require after-hours, on-call support and/or holidays · On-call and after hours work during peak times including end of month/quarter/year; during this time PTO is limited to meet business needs · Night Shift Must have: - SQL server experience (writing queries, running stored procedures) - Microsoft Office skills (Excel – pivot tables, charts) - Testing skills (QA background) - Daily operations experience - User setup and maintenance - Running reports