Service Technician

OLA Electric is a fast‑growing leader in sustainable mobility, offering a range of electric two‑wheelers and three‑wheelers across the country. As part of its commitment to delivering exceptional after‑sales support, the company is expanding its service network and looking for skilled Service Technicians to join workshops in multiple locations. This position plays a critical role in ensuring that every vehicle leaving the service bay meets the highest standards of safety, performance, and customer satisfaction. The Service Technician will be responsible for a full spectrum of maintenance and repair activities on both electric vehicles (EVs) and traditional internal combustion engine (ICE) models. Daily tasks include performing scheduled services, diagnosing complex electrical and mechanical issues, and executing repairs on components such as drive motors, battery management systems, wiring harnesses, brakes, suspension, and engine parts. Technicians must use OEM‑approved diagnostic scanners and handheld test equipment to pinpoint faults accurately and efficiently. In addition to technical duties, the role demands strict adherence to OLA Electric’s safety protocols and workshop procedures. Technicians are expected to maintain a clean and organized work environment, ensure proper handling of high‑voltage components, and follow lock‑out/tag‑out practices where applicable. Accurate documentation is essential; each service job must be recorded in detail on job cards, with updates to the vehicle’s service history in the central management system. Collaboration is a cornerstone of the service operation. The Service Technician will work closely with service advisors to understand customer concerns, coordinate with parts coordinators to secure necessary components, and liaise with workshop supervisors to prioritize workload and meet service level agreements. Effective communication with customers, when required, helps build trust and reinforces OLA Electric’s reputation for reliability. To succeed in this role, candidates should possess 1‑3 years of hands‑on experience in automobile service, preferably with exposure to electric vehicle technology. An ITI or Diploma in Automobile Engineering or a related technical discipline is required. Candidates must demonstrate strong diagnostic and troubleshooting abilities, a solid grasp of basic electrical and mechanical systems, and familiarity with a range of workshop tools and diagnostic equipment. Key performance indicators for the Service Technician include turnaround time for service jobs, first‑time fix rate, adherence to quality checklists, and customer satisfaction scores. Continuous learning is encouraged; technicians are expected to stay updated on the latest EV technologies, attend internal training sessions, and pursue relevant certifications as part of their professional development. Working at OLA Electric offers exposure to cutting‑edge electric mobility technology, a supportive team environment, and opportunities for career advancement within a rapidly expanding organization. If you are passionate about automotive service, eager to work with innovative EV platforms, and committed to delivering top‑notch customer experiences, we invite you to apply for the Service Technician position.