EUC Support Engineer

Department: IT Infrastructure / End User Computing (EUC) Timing : APAC Job Summary :We are seeking a skilled DaaS / EUC Support Engineer with hands-on experience in endpoint management, device lifecycle support, vulnerability remediation, and ITSM-based service delivery. The candidate should have expertise in Microsoft Intune, Automox, JAMF, MDM platforms, vulnerability assessment, EUC hardware support, and vendor coordination. The role ensures seamless endpoint operations across Windows, macOS, and mobile devices . Key Responsibilitie s:• Manage endpoints using Intune, Automox, JAMF, and MDM too ls• Handle device provisioning, software deployment, patching, and complian ce• Support DaaS and EUC operatio ns• Perform patch management and vulnerability remediati on• Execute onboarding and offboarding activiti es• Coordinate with vendors for hardware and service suppo rt• Manage incidents through ITSM tools like ServiceNow or Reme dy• Maintain documentation and ensure SLA adheren ce Required Skil ls:• Strong experience in Intune, Automox, J AMF• Knowledge of Windows, macOS, and mobile device managem ent• Experience in patching, vulnerability management, and complia nce• Familiarity with Azure AD / Active Direct ory• Experience in ITSM tools (ServiceNow/HPSM/ BMC Reme dy) Experie nce:4–8 years in EUC / Endpoint Management / Desktop Sup port Preferred Certificat - ions:Microsoft Endpoint Administ - rato - rJAMFITIL Found - ationAu tomox Candidate Pr - ofile:Strong communication and stakeholder mana - gementCustomer-focused and pro - activeAbility to work in fast-paced enviro nments Skills: vendor coordination , Servicenow, Patch Management, Azure Ad, Microsoft Intune, Vulnerability Assessment Experience: 4.00-8.00 Years