IT Delivery Manager, Oracle Fusion Americas

IT Delivery Manager – Oracle Fusion (Americas) Location: Pune, India Experience: 15–20 years Role Overview We are seeking a seasoned IT Delivery Manager – Oracle Fusion (Americas) to lead end-to-end delivery, stabilization, and continuous improvement of Oracle Fusion ERP solutions supporting our Americas business units. Based in India, this role will serve as a key connector across global stakeholders, driving seamless execution in a distributed, onshore/offshore delivery model . The ideal candidate brings deep delivery expertise, strong program leadership experience, and a proven ability to manage large ($10M+), complex programs across multiple vendor teams and geographies . Key Responsibilities Program & Delivery Leadership - Lead end-to-end delivery of Oracle Fusion ERP programs, enhancements, and support initiatives for Americas business units - Drive planning, execution, governance, and reporting for large-scale, multi-year transformation programs - Ensure delivery predictability across scope, schedule, budget, and quality Global Delivery Model Execution - Operate and optimize a global delivery model with distributed teams across onshore (Americas) and offshore (India and other regions) - Ensure effective coordination, communication, and handoffs across time zones - Establish scalable delivery frameworks, governance cadence, and reporting structures Vendor & Partner Management - Manage multiple system integrators and vendor teams , ensuring alignment to program goals and delivery standards - Drive vendor accountability through well-defined KPIs, SLAs, and performance reviews - Oversee contract adherence, issue resolution, and escalation management across partners Stakeholder Management - Partner closely with senior business leaders in Finance, Supply Chain, and Operations across the Americas - Act as a trusted IT advisor, aligning business priorities with technology strategy and delivery execution - Provide proactive communication on program status, risks, dependencies, and mitigation strategies Oracle Fusion Expertise - Oversee implementation, rollout, and production support of Oracle Fusion modules (Finance, SCM, Procurement, etc.) - Ensure robust solution design, integrations, and data governance practices - Promote adoption of standard processes and minimize customizations where possible Operations & Continuous Improvement - Lead stabilization and ongoing support for Oracle Fusion applications post-implementation - Define and track KPIs, SLAs, and service metrics to ensure operational excellence - Drive continuous improvement initiatives, automation, and process optimization Team Leadership - Lead and mentor globally distributed teams , fostering a high-performance, collaborative culture - Provide direction, coaching, and career development opportunities for team members - Build strong engagement across cross-functional and cross-cultural teams Qualifications - 15–20 years of IT experience with significant tenure in ERP program/delivery leadership roles - Proven experience leading Oracle Fusion ERP implementations, rollouts, and support at scale - Strong experience managing global delivery models with onshore/offshore teams - Demonstrated success in managing multiple vendors/system integrators in complex environments - Strong functional understanding of Finance and/or Supply Chain domains - Experience working with global stakeholders, particularly in the Americas region - Solid program management expertise across Agile, Waterfall, or hybrid delivery models - Exceptional leadership, communication, and stakeholder engagement skills Why Join Us? - Lead mission-critical ERP initiatives with global business impact - High visibility role with senior leadership across regions - Opportunity to shape and optimize global delivery models - Collaborative and high-performing global team environment Johnson Controls is an Equal Opportunity Employer. We do not discriminate on the basis of any legally protected category.