Head – HR & Admin, New Delhi

Role: Head – HR & Admin, New Delhi Experience: 4-5 years Salary: 6- 8 LPA __________________________________________________ About the Role: The Head – HR & Administration will lead the organisation's end-to-end people and administration function, with responsibility across HR strategy, recruitment, payroll, compliance, performance management, employee engagement, learning and development, administration, HR MIS and budgeting. This is a hands-on HR leadership role suited to someone who can build and strengthen people systems in a lean and growing organisation. The role will work closely with the COO/Director of Operations, programme and functional leads, managers and employees across locations, while managing a small HR team. Key Responsibilities: 1. HR Strategy, Policies & Systems - Review existing HR policies and practices, identify gaps and drive improvements. - Develop, update and implement policies covering leave, conduct, grievances, travel, expenses, performance, safeguarding and other employee-related areas. - Develop and maintain an annual HR calendar covering recruitment, onboarding, appraisals, increments, employee engagement, learning and compliance. - Build and maintain HR dashboards covering headcount, attrition, open positions, training, compliance and other key people metrics. - Ensure HR policies and practices are aligned with applicable labour laws and regulatory requirements. - Strengthen HR processes and systems to support organisational growth and consistency. 2. Recruitment & Onboarding - Own the end-to-end recruitment process across functions, from understanding hiring requirements and developing JDs to sourcing, interviewing, selection and offer management. - Build talent pipelines through job portals, professional networks, referrals, institutional partnerships and sector networks. - Track recruitment timelines and provide regular hiring updates to leadership. - Design and improve structured onboarding processes covering organisational culture, policies, compliance, systems and role clarity. - Ensure timely collection and maintenance of employee documentation. - Coordinate with relevant teams for IT assets, email IDs, system access and other onboarding requirements. - Strengthen internship and volunteering processes as potential talent pipelines. 3. Payroll, Benefits & Statutory Compliance - Coordinate monthly payroll processing for employees in partnership with the payroll vendor. - Provide accurate payroll inputs covering new joiners, exits, leave, loss of pay, salary revisions and other changes. - Ensure timely compliance related to PF, ESI, TDS, PT and other applicable statutory requirements. - Manage employee queries related to salary, benefits, PF, advances and other compensation matters. - Process salary revisions, annual increment letters and Full & Final settlements. - Manage employee insurance administration, including renewals and claims support. - Support periodic compensation benchmarking and benefits reviews. 4. Performance Management - Design and implement a structured performance management cycle covering goal setting, mid-year reviews, annual appraisals and development planning. - Support managers in setting meaningful goals and conducting effective performance conversations. - Ensure performance reviews are completed within defined timelines. - Identify high performers and support managers in addressing performance concerns. - Connect performance outcomes with increments and career development decisions in a transparent and consistent manner. 5. Employee Engagement & Culture - Design and implement employee engagement initiatives across teams and locations. - Develop and manage Reward & Recognition initiatives. - Plan and coordinate employee events, team meetings and organisation-wide engagement activities. - Serve as a trusted point of contact for employee concerns and grievances and ensure appropriate resolution. - Support the development of a positive, inclusive and people-centric workplace culture. - Strengthen internal communication and employee experience across the organisation. 6. Learning & Development - Conduct training needs assessments across functions and levels. - Identify learning priorities and coordinate relevant internal and external training programmes. - Manage mandatory training programmes such as POSH, safeguarding and compliance training. - Maintain training records and track completion and learning hours. - Support managers in identifying development needs within their teams. - Mentor and develop the HR team member through effective delegation, coaching and feedback. 7. Administration & Office Operations - Oversee day-to-day administration and office operations. - Manage facilities, housekeeping, utilities, office supplies, assets and vendor relationships. - Coordinate administrative requirements across different locations and teams. - Support planning and management of the administration and infrastructure budget. - Manage office leases, equipment, asset registers and maintenance schedules. - Coordinate employee documentation and official letter requirements. - Oversee HRIS administration and ensure employee records are accurate, updated and appropriately maintained. 8. HR Budget, MIS & Reporting - Prepare and manage the annual HR & Administration budget. - Track HR expenditure against budget and identify variances and corrective actions. - Maintain accurate HR MIS and dashboards for leadership review. - Prepare periodic reports covering recruitment, attrition, performance, employee engagement, learning, compliance and other key HR metrics. - Support internal and external audits by ensuring accurate HR records and documentation. - Provide data-driven insights to leadership to support people-related decision-making. Experience & Qualifications: - 4–5 years of HR Generalist experience covering recruitment, payroll, compliance and employee engagement. - Postgraduate degree in HR, Business Administration or a related field ; MBA/PGDM HR preferred. - Strong knowledge of Indian labour laws, PF/ESI/TDS and statutory compliance . - Experience with HRIS/payroll software and MS Excel/Google Sheets . - Experience managing HR for a multi-location or distributed team will be an advantage. - Prior nonprofit/social sector experience is preferred but not mandatory . - Strong communication, interpersonal, problem-solving and organisational skills. - Ability to work independently and build HR systems in a lean, evolving environment. - Willingness to travel occasionally, as required. Hiring process: Step 1: Pre-work Step 2: Final Interview - Hiring Note : Applications will be reviewed on rolling basis. This job is first posted on August 19, 2026 on Ground Zero For any questions, ping us on WhatsApp chat: +91-8058331557